As we enter the coldest months of the year, you’ll be depending on your oil heating system more and more to keep your home warm during the day and night. With the added dependency on your furnace, it is important that you get assistance right away for any serious problems. Here at Scotia Fuels, we provide top-notch, 24-hour emergency service to all our clients. You can rest assured that any issues with your heating system will be looked after.
So, in what instances should you call for emergency service?
You should call us at any hour when your furnace isn’t working and you need heat. Also, if you have loud sounds or strong smells coming from your equipment, water heater or oil leaks, please call for emergency service.
Before calling, there are a few quick checks you can do if your furnace has quit. Has a fuse blown or breaker tripped? If not, you can press the reset button (hold for 3 seconds) on the furnace burner ONCE. If the furnace does not start, pressing the reset button more than once will cause further issues. You should also check that you have fuel in the tank. If your heating system is still not working, call us at once at 902-453-2121 and we’ll have an experienced service professional contact you quickly, no matter what the day or the hour.
For minor service issues such as light sounds, air in the pipes, upgrading equipment, annual furnace tune-ups, tank inspections, scheduling home oil delivery or any other matter that can wait, we suggest you contact us during normal business hours.
At Scotia Fuels, we are ready for the cold! If you are already a customer, you’ll know that the labour for your service call is included in our fuel pricing — you only pay for parts if they need replacing.
If you’re not with us now, we’d be happy to schedule a free furnace and tank inspection. Just go to our easy online contact form at https://scotiafuels.com/contact-us/ or call us at 902-453-2121. Someone will always answer the phone.