Dear Valued Customers,
In light of the recent news about Maritime Fuels going into receivership, we at Scotia Fuels want to reach out to our community with a message of solidarity, support, and assurance.
First and foremost, our hearts go out to the customers of Maritime Fuels. We understand the anxiety and uncertainty that comes with such unexpected news, especially for those who had prepaid for their winter oil supply. It’s a challenging situation, and we extend our empathy to everyone affected.
In these times of uncertainty, we want to reassure all our customers, both longstanding and new, that Scotia Fuels stands strong. As a family-owned business serving the HRM community for over 50 years, we’ve weathered many storms. Our roots in this community are deep, and our commitment to providing you with reliable and exceptional service remains unshaken.
We understand the concerns that may arise in the current market. You might wonder, “Could this happen to my supplier?” It’s a valid question. But let us assure you, Scotia Fuels is here to stay. Our business model, grounded in sustainable practices and prudent management, has stood the test of time. We’re not just a business; we’re part of the fabric of this community, and our priority has always been to serve and support our neighbors.
To those seeking a new provider, we welcome you with open arms. We understand the trust you place in us, especially under these circumstances. Our team is prepared to ensure a smooth transition for anyone looking for a reliable home heating oil supplier. We’ve set up a dedicated landing page and support team to assist you during this period.
To our existing customers, your loyalty and trust mean everything to us. We continue to be committed to providing the over-the-top customer service that you’ve known and loved for years. Our family values guide every decision we make, and we promise to maintain the high standards of service and reliability you expect from us.
In closing, we want you to know that Scotia Fuels is not just a company, but a community. A community that stands together in good times and challenging ones. We’re here for you, and we’re not going anywhere. Thank you for your continued support, trust, and for being a part of our Scotia Fuels family.
As a final note, and as we approach the holiday season, a time of warmth, joy, and togetherness, we extend our heartfelt wishes to you and your loved ones. May this season bring you peace, happiness, and a sense of security. Please take care, stay safe, and have a truly happy holiday season.
Warmest regards,
James Farquhar
General Manager
Scotia Fuels