Full service means the company provides inspections, maintenance and repair of your heating equipment, on top of your oil delivery. It also includes regular or automatic delivery of your oil so that you don’t have to call every time you need it. Full service companies track weather on daily basis and know the size of your tank, so you get automatically topped up when you get down to 1/3 of a tank or less. Full service providers also sell home heating equipment and do installations.
By contrast, companies that are “discounters” only deliver oil and you’ve got to call for it when you need it. They don’t inspect your furnace, your tank, etc. or offer a maintenance or repair service. They don’t sell or install equipment. The discounters are often “one-truck” operations.
